Honestly it's because of our people, our commitment, and our very high standards. As a house cleaning company that has been around since 1996, we take our job very seriously. We go to great lengths to hire the right people to clean your home. To ensure that we have the best communication possible and that we clearly understand all of your needs, all of our team leaders speak and read English. Preferred Maid never uses independent subcontractors or vendors; we send trusted, pre-screened employees to clean your home. Our employees are thoroughly trained in the latest house cleaning techniques, given a criminal background check, and are held to very high standards. Preferred Maid cleans your entire home each visit. Many other house cleaning services use a rotational system so only one portion of your home gets an in-depth cleaning each visit. With Preferred Maid, your entire home is thoroughly cleaned each and every time we service your home. We carry insurance that protects you in case of accident or injury on your property. We pay all federal, state, social security, payroll and workers' compensation taxes. We are very proud of our people and proud of what we do; it shows in the house and office cleaning you get. We review our competitors’ house cleaning rates and ensure that we are priced well below theirs. You can be assured that we are providing you with a great house cleaning or office cleaning value. Did you know that there are many housekeeping companies that do not provide deep cleaning service? You might be surprised to learn many maid services and house cleaning companies do not wash your dishes or clean your windows. Doesn't that seem strange? It does to us too and that is why we will customize any cleaning service. How disappointed would you be to come home and find dirty dishes in the sink after paying for house cleaning or maid service? We are a new kind of cleaning company. We take care of all your cleaning needs: heavy duty scrubbing, washing, folding and organizing your home to name a few. Simply let us know what your custom cleaning needs are and we will do our best to meet them.

Submit a quote request so you have an idea of the estimated cleaning time for your home. Most people prefer an initial deep cleaning to start and then switch to routine cleaning service at a frequency that suits them. House cleaning is hard work and a first cleaning or one-time cleaning is by far the most labor intensive as we are bringing the house up to sparkling clean. After the first deep cleaning, it will take much less time to maintain that new high level of cleanliness. A first time deep cleaning can be one and a half to two times longer than a routine cleaning. Some people prefer to start using the compressed routine cleaning time and a priority list. Since it can take quite a bit more time to get the entire home up to that first high level of cleaning perfection, we'll cover your priority areas first, and as we continue to come and clean your home, the little 'extras' that make up a deep cleaning will be rotated in, and eventually we will have your entire home sparkling (usually within three to five cleanings). Note that we cannot guarantee that we will be able to complete all items you have on your priority list, or get the entire house cleaned if you elect to go with a fixed, compressed time limit for cleaning, but we will do the best job we can and clean as much as possible within your time limits. Some clients enjoy service on a frequent basis, and have us clean only their high priority, high traffic areas. That's perfectly fine with us. Just tell us the amount of time, give us your list and we're good to go! The difference between all these options is simply your desires and expectations. We'll start up your service any way you'd like and we'll work as hard as we can on which ever type of cleaning you prefer. We're here to make your life easier, just let us know how we can start. Rest assured, no matter how we start, we don't mess around with clean.

First, discuss your wants and needs with the office to make sure your home specifics are well documented and clear. Make sure you inform us of any pet instructions, keys, alarms or other specifics about your household. If there are any trouble areas, or pet peeves, you should mention them at this time so we can bring any special cleaning supplies and be prepared to address these issues on our first visit. Hand down, clutter is the number one thing that slows us down. Our house cleaners are ready to go when they get there; they really want to start the dirty work, but first have to pick up all the newspapers, magazines, the 500 Lego's your kids left out, bobby pins on the bathroom floor, cups and glasses, dirty dishes, clothing and shoes strewn all over that need to be picked up and put away before we even can start to clean. Nick knacks are closely related to clutter. Now we realize that nick-knacks can be treasured above all else, but nick-knacks are clutter as well, and just the fact that you have all these treasures causes extra dust and grime to built up in the general area. (It takes quite a bit of time to pick up and wipe down those thirty miniature vases on your shelf, so we know you most likely do not clean them very frequently, if at all) . We don't mind picking all the stuff up- hey; don't forget we are getting paid for it. But it is not the most effective use of your money and the time we should be spending on the real reason you hired us to come to your home. Does this make sense? What task is more important to you? Picking up little Nicole and Danielle's clothes and the dishes in their rooms, and Tammy's toy cars and Lego’s, or really scrubbing that bathroom until it sparkles? Of course, we do pick up all the clutter we find, its part of our job. But please be aware that it will cause your cleaning to take a bit longer if the amount of clutter is excessive.

Please call us within twenty four hours if something was missed during your cleaning. We try very hard to please our clients, but sometimes we do make mistakes. We guarantee our services, so we will return to correct the problem at no additional charge. If something small was missed that you would just like to bring to our attention. Please call, email, or leave a note for the team the next time they come out. But please do let us know, we do not want to make the same mistake twice. Communication is very important. If we don't hear from you, we will assume everything is well. We welcome all feedback that helps us improve our service to you.